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How Reviews Impact on Your Business and Reputation

|The Role of Reviews on The Success of Your Business|How Customer Reviews Affect Your Business}

It is essential to manage your business reputation for you to be a successful entrepreneur. Be keen and avoid reviews that can result in costly reputation subjects. Note, the bad news usually spread faster than good ones. Therefore, guard your online reputation it is very critical, and every enterprise should make it a priority.
With the current technological developments, 90% of your customers are those who search online before deciding to buy your products or services. Having positive online status and customer reviews can increase your sales leading to business growth due to the enhanced website trustability.

Striving to achieve an online presence is one way to prove your professionalism to the world. Online shoppers will view you as a legitimate trader. However, having approximately four negative reviews on your business in the Google search can make you lose up to 70% of possible new clients. There is no shortcut to successful trading nowadays. Thus you got to achieve a trusted online image. One of the ways to build online trust is through an online management strategy for review sites such as google, facebook, twitter and other related social media platforms.

Managing your business trustworthy online will give your brand a position in the market. Note, the conversation will go on in the social media websites whether you like it or not. That is why most of the entrepreneurs are striving to gain online presence and maintain a positive image. Having the right strategy to manage your reputation will provide you with a firm brand voice across the web.

Therefore, you have to keep track of the online conversations that are about your brand.
Some of the reputation management tools available are Google Alerts and the SocialMention.
With Google Alerts, you will receive an email notification every time your brand is mentioned on the Google Search Engine. The SocialMention works similar to Google Alerts but is only applicable to Social Media Networks. By just typing your brand name on it, you will receive the links through which your brand name was mentioned.

If your brand publishes quality details online, you will attract higher traffic from search engines. Similar to when you have more clients writing reviews on your website. You may have to consider website designers such as glob intel company who will help you develop your web page with relevant digital properties.


In most cases, it will be easy and quick for a customer to write a negative review once they have bad online experience. They view it as the straightforward way to get back at unpleasant customer service. To avoid such disappointments, make sure your website is user-friendly. Get a professional who knows what it means to offer quality services. You may check with some companies such as the glob intel media customer service to have a touch of what your clients expect.

From Glob Intel,  keep the conversation going… Will you?

Moses

Moses Njoroge is the Senior Editor at Glob Intel, a news and IT service provider company. He has a wide range of experience in freelance writing, Web/System Development and other related IT services.

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